Type in keywords to find answers to your questions.
Our existing private client customers
Hiscox Private Client are a specialist team who arrange tailored insurance solutions to protect clients with higher value homes in the UK and Western Europe, modern and classic cars, jewellery, art and other collectibles. Clients value our professional and discreet approach; you will deal with just one personal contact who can adapt your policy at any time, as your circumstances change.
To get in touch or make a claim, please contact your Client Manager:
Jessica Rose
Jessica has worked in the high-net-worth insurance market since setting up Hiscox Private Client, with James Standen and David Raw, in 2013. Prior to this she worked within a client servicing and sales team in the diamond industry.
Jessica leads the team and manages a small portfolio of clients with more complex needs.
Jessica is currently on leave, so in the event you need make contact, you can contact Hannah on [email protected]
James Standen
James started his career in high-net-worth insurance in 1997, when he joined Guardian Royal Exchange from the British Army, 7th Duke of Edinburgh's Own Gurkha Rifles. James joined Hiscox in 2005 and worked as an underwriting leader in the London Art and Private Client team, until he launched Hiscox Private Client in 2013. He was made a Hiscox Partner in 2021.
James manages the portfolios of clients with more complex needs and is the technical lead for the team.
Based in the South-East, you can contact James on [email protected].
David Raw
David started in the insurance industry in 1978 and throughout his career has specialised in the ultra-high and high-net-worth market. He joined Hiscox and Hiscox Private Client in 2013 as a founding member. David is a Chartered Insurance Broker and qualified as an Associate of the Chartered Insurance Institute.
David manages the portfolios of clients with more complex needs and leads business development in the North.
Based in the North, you can contact David on [email protected]
Nicola Wright
Nicola has been with Hiscox since 2015 working in both the home and commercial insurance teams, before joining Hiscox Private Client in December 2016.
As an Account Handler, Nicola assists the team with client enquiries and the day to day management of the existing portfolio. She has attained Cert CII from The Chartered Insurance Institute and is working towards her ACII qualification.
Based in the North you can contact Nicola on [email protected].
Danny Williams
Danny joined the Hiscox Private Client team in January 2022. Prior to this, Danny worked within the insurance industry specialising in both high net worth and commercial insurance, developing strong relationships with key individuals across the country.
Danny manages all aspects of his portfolio and is always on hand to meet his clients’ requirements.
Based in the North, you can contact Danny on [email protected].
Hannah Szewczyk
Hannah has worked at Hiscox for over 10 years and has spent most of this time working within the Art and Private Client Sector.
Hannah joined Hiscox Private Client in 2024 to lead the team whilst Jessica is on maternity leave.
Based in the North and you can contact Hannah on [email protected]
Ellys Harrison
Ellys joined the Hiscox Private Client team in 2024. Prior to this he worked in one of our Hiscox Home insurance teams.
As an Account Handler, Ellys assists the team with client enquiries and the day to day management of the existing portfolio.
Based in the North, you can contact Ellys on [email protected]
Dhiren Tokhai
Dhiren joined the Hiscox Private Client team in August 2022. Prior to this, Dhiren has worked for 15 years in the insurance industry, the last 10 years, as a Senior Insurance Broker specialising in Ultra/High Net Worth clients and servicing their individual requirements be it Property led, Motor, Art and Valuables, Commercial to Farms and Estates.
Dhiren manages all aspects of his portfolio and is always on hand to meet his clients’ requirements.
Based in the South East/West, you can contact Dhiren on [email protected].
Our claims promise
We always start by assuming your claim is valid.
When things go wrong, we’re the experts in putting it right. You can trust us to act swiftly and in your best interests – it’s what we do.
Superior claims handling
Our commitment to you is a superior claims service. This is delivered by our team of UK-based specialists who promise:
- Expertise – our claim handlers are specialists in their field. They’re empowered to make decisions and will appoint any additional experts needed to get the best outcome for you
- Efficiency – we make the claims process as fast and as simple as possible. Straightforward claims are often settled the day we receive them, and in all other cases you’ll be given your own specialist claims handler within 48 hours who you can contact directly
- Empathy – we understand the circumstances resulting in a claim can be highly stressful and we’re here to minimise the disruption to your life
- Fairness – we always act in good faith and honour the intent of the policy
Useful links
Useful links
Contact us
Find out the best way to contact who you need with our contact centre.
Complaints
Your views are important to us and if we do not deliver to the high standard of service you should expect from Hiscox, or if we make a mistake, we want to know.
Supporting vulnerable customers
Everyone has the potential to be vulnerable. Discover how we can help you.